Accessibility statement

Accessibility statement

This accessibility statement applies to

This website is run by Leicestershire Partnership NHS Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • it is possible to tab beyond the last item on menu when it is opened
  • some text does not adjust when text spacing is changed
  • some video content is provided without a transcript, audio track or captions
  • captions where provided sometimes obscure relevant information in a video
  • some headings have a programmatic level which is not represented visually
  • contact forms are missing attributes to assist the browser to auto-complete

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the communications team at:

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Leicestershire Partnership NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • User is able to tab away from a dialog without explicitly closing it, this fails WCAG 2.4.3.
  • Some headings visual presentation does not match the programmatic level, this fails WCAG 1.3.1.
  • Elements have incomplete tags or duplicate attributes, this fails WCAG 4.1.1.
  • Text fields with specific purposes do not have the correct autocomplete attribute, this fails WCAG 1.3.5.
  • Some text does not adjust to changes in text spacing, this fails WCAG 1.4.12.
  • Pre-recorded video content is not accompanied by equivalent text or audio alternative, this fails WCAG 1.2.1.
  • Pre-recorded multimedia content is provided without captions, this fails WCAG 1.2.2.
  • Pre-recorded video is provided without an audio description, this fails WCAG 1.2.5.

We plan to address the above issues by the end of December 2022.

PDFs and other documents

Some of our pages link to PDF documents provided by external organisations for additional content.  Whilst these documents are outside of our control, we will update links to web page content where possible when articles are reviewed.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

This statement was last reviewed on 21st July 2021.

This website was last tested on 23rd June 2021 The test was carried out in-house by Leicestershire Partnership NHS Trust using the Accessibility Insights for Web tool.

We used a sample of pages for testing which covered different content types, including written and video content.