evidence

Impact Report 2025-26

Impact Report Now Live

We’re proud to launch our 2025-26 Impact Report, highlighting a year of growth, collaboration and impact.

The report showcases how NHS services are using our NHS-developed digital solutions to provide secure messaging, digital forms and trusted online information, making support more accessible, convenient and responsive to service users.

It also demonstrates how digital innovation is helping to deliver the ambitions of the NHS 10 Year Health Plan, enabling teams to provide more efficient, preventative, person-centred care.

Highlights from the year include:

• Celebrating 10 years of supporting NHS teams with digital innovation

• More than 170,000 ChatHealth messaging conversations opened

Continued growth in the reach and adoption of HealthForms

• Almost 3 million health content views by visitors to Health for Teens, Health for Kids and Health for Under 5s

National recognition for Chat Mental Health at the HSJ Digital Awards

Read the report

Spotlights

The report also features a series of service spotlights, showcasing the innovative ways NHS teams are using our solutions across a range of healthcare services, including:

SHARE

ChatHealth showcased on Digital Tools for Neurodiversity platform

SHARE

2024-25 Impact Report

Our Impact Report for 2024-2025 is now live.

This celebrates the amazing work carried out by health teams across the UK who are using digital ways of working to communication and engage with their local service users. We’ve proudly supported new implementations and current deployments of our suite of digital tools – ChatHealth, HealthWebsites, HealthForms and HealthGuidance.

View 2024-2025 Impact Report

SHARE

Testimonial: Mental Health messaging service

SHARE

ChatHealth helping to reduce Emergency Department attendances for 0-4 year-olds

SHARE

iHV Voices blog: Derbyshire health visiting messaging service

SHARE

evidence

2021-2022 Impacts Report

SHARE

iHV Leadership Conference 2021: Improving outcomes in health visiting

SHARE

LPT’s Healthy Together team share their digital delivery of the Healthy Child with HTN Programme

SHARE

evidence

Impact Report 2019/2020

Read the ChatHealth 2019/2020 Impact Report, including COVID-19 response.

SHARE