Evidence
Posted 28 November 2018
#File
Suicide prevention messaging case studies
A collection of anonymised case studies highlighting how ChatHealth is supporting delivery of the National Suicide Prevention Strategy.
Posted 28 November 2018
#File
School nursing messaging case studies
A collection of anonymised case studies describing typical examples of contacts received by school nursing teams which are providing messaging support to young people.
Posted 3 November 2018
#Video
Feedback on the Leicestershire service for parents and carers
Alicia, a service user from Leicestershire, talks about her experience using their health visitor messaging service for parents and carers.
Posted 25 July 2018
#Video
BBC speaks with ChatHealth clinical lead
Our clinical lead Caroline Palmer explains how a school nurse messaging service works and how in 2014 the QNI recognised the importance of using digital technology to improve access to health services for young people.
Posted 25 July 2018
#Video
Staff and young people feedback
School students explain how ChatHealth messaging benefits service users and staff describe the impact for healthcare professionals.
Posted 18 January 2018
#Website
Accredited by the King's Fund
In 2018, a King's Fund publication on adoption and spread of innovation in the NHS cited ChatHealth as a case study which exemplifies successful diffusion of innovative practice.
Posted 28 June 2017
#File
Feedback from Warwick Medical School and Kings College London
A study on the role of digital communication in supporting young people with long term conditions led the LYNC study team to evaluate ChatHealth in Jun 2017.
Posted 28 May 2017
#Video
Feedback on the Sussex service for young people
Robert, a service user from Sussex, gives feedback about their school nurse messaging service for 11-19 year olds.
Posted 28 February 2017
#File
Are text messaging services the new platform for communication with children and young people?
In Feb 2017 , amidst reports that 69% of young people were unsure how to contact their school nurse, Isle of Man SCPHN Cherly Ann Dodd published her peer reviewed paper in the British Journal of School Nursing.
Posted 28 February 2017
#File
Review of the Suffolk services for young people and parents
In Nov 2016, a year after launching new school nurse messaging services for young people and parents, Suffolk County Council delivered this evaluation.
Posted 28 January 2017
#File
CQC highlights ChatHealth as good practice
Reporting on an inspection in Lecestershire the CQC described as good practice the ChatHealth messaging service for young people which was successful and provided appropriate information.
Posted 25 July 2016
#Video
Winner of the Academic Health Science Network Innovation in Healthcare Awards
ChatHealth's award from the Academic Health Science Network in 2014 was for improving access to healthcare for under-served service users. This movie, published in January 2016, looks back and describes some of the impacts of the innovation over the previous 18 months.
Posted 4 April 2016
#Video
Early adopter services implement the model
TV coverage of Lancashire's school nurse messaging service launching in 2016 explained more about how the innovation will benefit young people in their area.
Posted 28 March 2016
#Video
ChatHealth thanks a million
In Mar 2016 the ChatHealth support team was saying "thankyou" to nurses around the UK who had made it possible for a million young people age 11-19 to have access to text message help and health advice from NHS school nurses.
Posted 25 July 2015
#Video
Review at the Patient Experience Network National Awards
A year on from winning the national award ChatHealth Product Manager Jimmy Endicott returned to the PENNAs in 2015 to explain how the positive impact for service users has continued to grow.
Posted 25 March 2015
#Video
Winner of the NHS England Innovation Challenge Prize
In March 2015 NHS England awarded ChatHealth the prestigious Innovation Challenge Prize for digital engagement.
Posted 25 November 2014
#File
Txt 4 Help
The Journal of School Health in association with SAPHNA reports on ChatHealth in the run up to the 2014 ‘Inspire, Innovate and Improve’ event which encouraged children and young people centred care through enhanced technology.
Posted 25 October 2014
#File
Nursing for the next generation
Peer reviewed paper published by the RCN in 2014 in Primary Health Care, the community health nursing journal.
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