Evidence
Posted 25 June 2019
#Website
Struggling mums to get mental health help via text
BBC East Midlands reports on the launch of the ChatHealth-powered Mum's Mind messaging service launched in Leicester, Leicestershire and Rutland.
Posted 20 June 2019
#File
ChatHealth Impact Report 2018-2019
Posted 30 April 2019
#File
Research: An analysis of a bi-directional school nurse-led text messaging service
Research article in the British Journal of School Nursing in April 2019.
Posted 19 March 2019
#Website
Clinical paper: Use of a text messaging service for communications with parents and carers
Peer-reviewed paper published by the RCN in 2019 in the Primary Health Care Journal.
Posted 29 November 2018
#Video
BBC reports on ChatHealth for young people and parents
To mark the 70th Anniversary of the NHS the BBC delivered special reports on healthcare innovation and highlighted the impact of ChatHealth in an in-depth news feature.
Posted 29 November 2018
#File
Health visiting messaging case studies
A collection of anonymised case studies describing typical examples of contacts received by health visiting teams which provide messaging support to parents and carers.
Posted 29 November 2018
#Website
Accredited by GOV.UK
ChatHealth is available on the G-Cloud framework which is part of the Government's online marketplace for digital products and services.
Posted 28 November 2018
#File
Suicide prevention messaging case studies
A collection of anonymised case studies highlighting how ChatHealth is supporting delivery of the National Suicide Prevention Strategy.
Posted 28 November 2018
#File
School nursing messaging case studies
A collection of anonymised case studies describing typical examples of contacts received by school nursing teams which are providing messaging support to young people.
Posted 3 November 2018
#Video
Feedback on the Leicestershire service for parents and carers
Alicia, a service user from Leicestershire, talks about her experience using their health visitor messaging service for parents and carers.
Posted 25 July 2018
#Video
BBC speaks with ChatHealth clinical lead
Our clinical lead Caroline Palmer explains how a school nurse messaging service works and how in 2014 the QNI recognised the importance of using digital technology to improve access to health services for young people.
Posted 25 July 2018
#Video
Staff and young people feedback
School students explain how ChatHealth messaging benefits service users and staff describe the impact for healthcare professionals.
Posted 18 January 2018
#Website
Accredited by the King's Fund
In 2018, a King's Fund publication on adoption and spread of innovation in the NHS cited ChatHealth as a case study which exemplifies successful diffusion of innovative practice.
Posted 28 June 2017
#File
Feedback from Warwick Medical School and Kings College London
A study on the role of digital communication in supporting young people with long term conditions led the LYNC study team to evaluate ChatHealth in Jun 2017.
Posted 28 May 2017
#Video
Feedback on the Sussex service for young people
Robert, a service user from Sussex, gives feedback about their school nurse messaging service for 11-19 year olds.
Posted 28 February 2017
#File
Are text messaging services the new platform for communication with children and young people?
In Feb 2017 , amidst reports that 69% of young people were unsure how to contact their school nurse, Isle of Man SCPHN Cherly Ann Dodd published her peer reviewed paper in the British Journal of School Nursing.
Posted 28 February 2017
#File
Review of the Suffolk services for young people and parents
In Nov 2016, a year after launching new school nurse messaging services for young people and parents, Suffolk County Council delivered this evaluation.
Posted 28 January 2017
#File
CQC highlights ChatHealth as good practice
Reporting on an inspection in Lecestershire the CQC described as good practice the ChatHealth messaging service for young people which was successful and provided appropriate information.
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